Heat pump testing — how fast does it heat?

In my December post about our heat pump installation, I mentioned that one of the reasons I chose Emerald was the integrated app. It shows the tank capacity, water temperature, outdoor temperature, and lets me turn it on and off or activate Boost Mode remotely. I've since used it to answer a question: how long does it actually take to heat the water, and does outdoor temperature make a difference?

Over the past couple of months, I've been taking semi-random screenshots of the Emerald app at intervals through the day, tracking the water temperature as it heats from "Low" (around 25–30°C) up to the 60°C target. I did this on 11 different days, with outdoor temperatures ranging from about 14°C to 32°C.

I then used AI (Claude, by Anthropic) to read all 87 screenshots, extract the data, and plot it on a chart. The chart shows each day's heating curve overlaid, with the lines colour-coded by outdoor temperature — red for hot days, blue for cool days. We might expect to see the warmer days heating much faster, since a heat pump pulls heat from the outside air. The hotter the air, the more heat available to pump, right?

Well, the data didn't really show that. The heating rate is remarkably consistent regardless of outdoor temperature. Whether it was a 32°C summer day or a 14°C evening, the heat pump heats at roughly 8–10°C per hour. There's some variation day to day, but it's mostly noise from my irregular screenshot timing rather than a clear outdoor temperature effect.

In hindsight, this makes sense when you realise that the heat pump shifts thermal energy, which is roughly proportional to the absolute temperature, which is measured in Kelvin, rather than Celsius. Here are some technical figures (that you can skip): 0°C is not actually zero heat — it's 273 Kelvin. So, when we say it's 14°C outside, that's 287K, and 32°C is 305K. That outdoor range of 18 degrees Celsius sounds big, but it's only about a 6% difference in the actual amount of thermal energy in the air. Similarly, heating water from 25°C to 60°C sounds like you're more than doubling the temperature, but in Kelvin that's 298K to 333K — only a 12% increase. The heat pump is working across a relatively narrow band of absolute temperatures, so its performance stays fairly consistent. You'd probably need to test in near-freezing conditions to see a noticeable drop in heating rate.

This is good news. It means the heat pump performs consistently in the range of conditions we get here in the Dandenong Ranges (Emerald, VIC). On a typical day, starting from low/empty, it takes about 3.5 to 4.5 hours to heat the full 320L tank to 60°C. That's comfortably within a day's solar generation window.

I also checked whether the pump slows down as the water gets hotter — you might expect it to struggle more pushing heat into an already-hot tank. Nope. The heating rate is essentially flat from 27°C all the way to 60°C. The pump just chugs along at the same pace regardless.

A few practical observations from three and a half months of use:

  1. I've set the app's Smart Actions to heat between 10am and 8pm each day, which lines up nicely with our solar generation and means the fan noise won't disturb anyone sleeping. I had some early issues with the Smart Actions not triggering reliably, but I fixed that by improving the WiFi signal to the pump and setting the triggers to retry after five minutes.
  2. Even when the app shows "Low" water temperature (below 30°C), the shower is actually hot. I think this is because the temperature sensor is in the middle of the tank, but hot water rises to the top, so the water drawn from the top of the tank is hotter than what the sensor reads.
  3. We currently have three adults in the house, and we had four for two weeks. A couple of people sometimes take pretty long showers. We have not run out of hot water, except when I forgot to turn it on after testing. We should probably install some water-saving shower heads though, because we're going through a lot of water.
  4. The only time I used Boost Mode was on day one, just to test it. Never needed it since.

Links

12 comments

  1. as you mention, heat pumps do struggle when conditions are cold and humid, when the external unit ices up and the system has to cycle between defrosting and heat exchanging. But even then they're likely to be more efficient than resistive heating.
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  2. Well Explained. Thanks for the insights.
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  3. I note from your graphs that it would only take about 3 hours to heat to 50 degrees, which would be safer & save more power. Have you considered a lower max temp? What would be the downside? (BTW love the ai tool collection of data from a screenshot)
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    1. David Hirst Thanks for your thoughts. The power that the heat pump uses is negligible, so lowering the temp to 50°C would just give us slightly less hot water.
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    2. David Hirst the unit is only allowed to be run in the mode it was tested in and needs 60 to meet Legionella control requirements for watermark complaince
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      1. So is it because it is a tank based unit that the Legionella 60 requirement comes into play? Whereas instant heat units can heat to lower temps as they don’t store the water?

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      2. David Hirst Yep
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  4. Is there a way to show or measure energy consumption for the heating duration of roughly 4 hours?

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    1. Michael Halse Great question. I wish the Emerald app did show power and energy use, but I haven't seen any. When turned on, the heat pump seems to make a very small addition to our total house power consumption, possibly as low as around 0.2kW, but I haven't measured properly. When I checked after installation, I thought the heat pump wasn't wired up correctly, since I couldn't see noticeable power drain!
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      1. Thanks for the reply - am about to have a PV & battery installation, hot water (currently instant gas) is on the list to be removed.
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      2. Michael Halse As you might have already seen, you can read a few more posts about our home energy improvements (PV, battery, air con etc) on our Tesla Tripping blog.

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  5. Winter it needs to do about double the heating as summer needs to heat 20-45 for you to shower and winter 10-50

    As you are only seeing one temp and that sensor isn't at the top of the tank the estimate of how much used is rather vague.
    320L at 60degC in summer mixes with 320L at 20degC to give you 640L shower temp hot water in the middle. Call that 65minutes under a 9.5L/min showerhead.

    Winter time with cold at 10 degC can mix half as much giving you 480L at 40degC

    The recovery rate for a 2.8kW Heatpump is around 66L/hr in 20deg Ambient temps.
    Up at 32 deg ambient it should be ~25% higher and down at 7degV it should be ~25% lower but the unit should be able to hide some of that with its inverter drive.

    Relative humidity has a massive impact on performance as wet air carries more energy than dry air.
    Without that piece of data the temperature doesn't mean much.
    Eg Aquatech use Wet bulb (google it) temp which is effectively the temp of a thermometer wrapped in a wet cloth.
    To get 20deg wet bulb it needs to be ~30deg ambient and the performance appears better than it is for other manufacturers just quoting 20degC at 50%RH.

    Performance is typically measured heating a full tank capacity 15-60 degC.
    This isn't possible in summer as with an inlet temp of 20degC and residual heat in the tank it ends up being a heating cycle 25 -60deg instead
    Ie 35 vs 45 deg temp rise over 320L is significantly different amount of energy. (Extra 3.76kWh which is another 3.76/2.8 kW heating power at 20degC = another hour and 20mins of heating required)

    Looking fwd to your winter results.
    Summer is easy, can heat water with a piece of garden hose in the sun.
    Winter different story !

    Here have a play
    Water Heating Calculator https://share.google/X4PcGyCr15GAXwBDP
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